Privacy Policy

Effective Date: January 16th, 2025

1. Introduction

Welcome to Consequence.app and Consequencetool.com (together, the "Services"), provided by Reckless Wave LLC ("Company," "we," "us," or "our"). We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

2. Scope

This Privacy Policy describes how we collect, use, disclose, and protect your Personal Data when you use our Services, including:

  • The Consequence.app online SaaS product
  • The Consequence Client downloadable software
  • The Unreal Engine Uplugin (the "Software")
  • This Policy applies to information we collect through the Services or in communications with you. By using the Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, do not access or use the Services.

3. Information We Collect

  1. Information You Provide
    • Account Registration: When you create an account, you may provide information such as username, password, billing details, and any other required registration details.
    • Subscription Purchases: If you subscribe to our monthly or annual plans, we collect billing information. Payments are processed by Stripe, and we do not store your full payment information.
    • Communications: If you contact us, we may keep a record of that correspondence.
  2. Information Collected Automatically
    • Usage Data: We collect data about how you interact with the Services, such as access times, pages viewed, and the features you use.
    • Cookies and Similar Technologies:
      • We use first-party cookies to facilitate account login and manage user sessions.
      • We may also place Google Ads tracking scripts or similar third-party tools on our pages to measure the effectiveness of our advertising. These scripts may set cookies or collect device identifiers and IP addresses.
  3. Error and Debug Data
    • In the event of software errors, some data from requests (including POST data) may be captured and sent to us via instant messaging for the purpose of debugging and alerting.

4. How We Use Your Information

We use the information we collect for purposes including:

  • Providing Services: To set up and maintain your account, process payments (via Stripe), and deliver the features of the Services (SaaS product, client app, Uplugin).
  • Improvement and Development: To understand how the Services are used and improve their functionality.
  • Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical support.
  • Analytics and Marketing: To analyze performance of our advertising campaigns and user interactions.
  • Legal Compliance: To comply with applicable legal or regulatory obligations.

5. Data Retention

We retain personal information for as long as is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Error data for debugging purposes is retained only as needed to investigate and resolve issues.

6. Disclosure of Your Information

We do not sell your personal information.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose your personal data and other information that we collect, or you provide, as described in this Privacy Policy:

  • To our subsidiaries and affiliates.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To Service Providers: We rely on third-party providers such as cloud hosting services and payment processors to operate the Services. We may disclose information to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
  • Under Legal Requirements: We may disclose information if required to do so by law or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others, or to protect against legal liability, or if necessary for billing and collection purposes.

7. Cloud Storage

We may use third-party service providers for cloud storage and backups.

For Cloud Storage we work with:

8. Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing and payment data services (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors and payment data services we work with are:

9. International Users

Our Services are operated from the United States. By using our Services from outside the U.S., you acknowledge that your information may be transferred to, stored in, and processed in the United States.

10. Cookies - your Choices

  • Opt-Out of Cookies:You can set your browser to refuse some or all browser cookies or to alert you when cookies are being sent.
  • Access/Deletion Requests:Depending on your jurisdiction, you may have the right to request access to your personal data or request its deletion. Please direct such requests to our business address listed below.

11. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security measures are perfect, and we cannot guarantee absolute security.

12. Children's Privacy

Our Services are not directed at children under the age of 16 (or other age as required by local law). We do not knowingly collect personal information from children under 16.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The Effective Date at the top indicates the last revision. Your continued use of the Services after any modification signifies your acceptance of the updated Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at our business address:

Reckless Wave LLC
2108 N St, Ste N
Sacramento, CA 95816
United States